Canuckt Synergy Solutions Inc. builds Valdra, Shielk and canuckt.ai. All customer data is hosted in Canada (a Canadian data centre in Quebec). We run our own compliance program on Valdra — the same platform we sell. Our SOC 2, ISO 27001 and ISO 42001 programs are actively in progress; we do not claim certifications we do not yet hold. A complete list of our sub-processors is provided to customers on request under our Data Processing Agreement.
ISO 27001
Information Security Management
PIPEDA
Canadian federal privacy law
SOC 2
AICPA Trust Services Criteria
Encryption at Rest
Stored data is encrypted
Encryption in Transit
TLS for all connections
Access Controls
Least-privilege access
Breach Response
Documented incident response plan
Privacy Impact Assessments
PIAs before new processing
Vendor Due Diligence
Sub-processors under contract
Under PIPEDA and provincial law, you have the right to access your personal information, request corrections, or file a complaint. Guaranteed response within 30 days (45 days for complaints).
Submit a request or complaintThe AI systems we use, their risk tier, and the laws that apply to them.
View our AI systemsContact our Privacy Officer with any security or privacy inquiries.
[email protected]Request a SOC 2 Type II report, DPA, PIA, or any other artifact via this form.